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Money Back Guarantee

15 Day Money Back Guarantee Policy

 


All Shared / Reseller Web Hosting plans include 15 day money back guarantee. If you are dissatisfied with our service and we are not able to provide what we promised, you will receive a full refund in case of hosting service only. 

In case of Free domain Registratiion, All refunds are subject to a domain registration fee charge; however upon payment of such charge you will have the opportunity to continue to register and renew registration of your domain name after cancellation of your hosting account.

 Any request for cancellation must be received via the web form, Phone or E-mail and you will receive a confirmation upon the cancellation of your account. No refunds are available after 15 days. 

Accounts cancelled / terminated by Host'n'Domain for violating our Terms of Use do not qualify for the 15-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Customer refund requests are to be sent via eMail / Phone within 15 days from service purchase date and will only be processed in the cases of service non-performance or corruption that might be caused by Host'n'Domain's side, Refund requests will not be accepted if it's requested for any cause that's out of Host'n'Domain's side, For example:

  • Failure of any third party programs that's not supported by Host'n'Domain's.
  • Customer's lack of experience dealing with web basics and communication protocols.

HOSTnDOMAIN.com also reserves the right to cancel your account without or with 72 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.

No Money Back Policy applied on VPS, Cloud VPS, Dedicated Server, Domain Registration / Renewal or any other third party services.

By using HOSTnDOMAIN.com services you agree to the above terms of service as in effect from time to time.


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